About
I am a Producer and Digital Project Manager based in Vancouver, who loves to explore where games and digital media intersect with business, entertainment, and education. I am skilled in implementing scrum methodologies, managing stakeholder and client relations, and building robust teams who ideate, communicate, and create solutions together.
Master's Degree in Digital Media
Centre for Digital Media
Certified Scrum Product Owner
Scrum Alliance
Certificate in Computer Game Development
University of Alberta
YEARS
0
of project management experience
PROJECTS
0
managed successfully
Featured Projects
Shakespeare in the Metaverse VR Prototype
A location-based VR experience for up to 20 players featuring interactive puzzle solving and immersive theatre performances
Volumetric Capture and VR Demo for CBC News
A 72-hr project showcasing Departure Lounge’s volumetric capture and creative pipeline featuring Anita Bathe from CBC News
Jill Barber Live Virtual Concert
A live-streamed jazz concert featuring Jill Barber and her Phantom Band performing in the virtually resurrected Palomar Supper Club
Have You Eaten Yet?
An educational app about Chinese Dialects for the Museum of Vancouver’s 2020 “A Seat at the Table” Exhibition
Experiences
Vancouver, BC, Canada
May 2022 to Present
- Oversee and manage various studio productions and creative projects, including high-level resource allocation, management of scope and risks across new bids and ongoing projects
- Lead a team of 2D & 3D artists, UX/UI designers, Unity & Unreal developers to produce immersive worlds and experiences
- Establish and optimize operational and production processes across the organization
Key Achievements:
- Producer on Shakespeare in the Metaverse, a multiplayer VR prototype funded by the Canada Media Fund
- Associate Producer on Whipped Cream The Dark VR, an immersive music video and official selection in the XR Experience Competition at SXSW 2023
Vancouver, BC, Canada (Remote)
April 2021 to Aug 2022
- Taught project management methodologies and strategies to Digital Design students
Vancouver, BC, Canada (Remote)
January 2021 to April 2022
- Work with clients across a variety of domains, as well as interdisciplinary teams of UX/UI designers and frontend/backend/mobile/QA engineers to prototype, launch, and maintain client software
- Utilize a combination of traditional and agile methodologies to manage 8 concurrent projects, including their scope, budget, timelines, resources, and various other interdependencies
Key Achievements:
- Successfully spearheaded the company-wide adoption of new project management software that saved the company hundreds of dollars annually
- Improved virtual weekly company-wide meeting process to be more inclusive and at the same time, more efficient
Burnaby, BC, Canada (Remote)
August 2020 to December 2020
- Managed and coordinated three concurrent project streams including live virtual entertainment production, show control software development, and machine learning research
- Implemented and optimized agile scrum processes across the startup organization
- Established an HR workflow for the recruitment of new talent
Key Achievements:
- Successfully produced Jill Barber: Live at the Palomar, a live-streamed immersive jazz concert involving real-time motion capture and rendering in Unreal Engine 4, with a cast and crew of 50+ people, under strict COVID protocol
- Successfully produced a Live Virtual Circus (LiViCi) Demo and presentation involving real-time motion capture and rendering in UE4 at the 2020 Performance & XR Symposium
Vancouver, BC, Canada
September 2019 to August 2020
- Developed project schedules, wrote team and project charters, and managed all documentation and deliverables
- Facilitated agile scrum meetings with both in-person and remote teams, tracking tasks with Kanban or Trello boards
- Managed all client and external communications, including meeting prep and follow-up
- Created presentations for studio dailies and client meetings
Vancouver, BC, Canada
September 2019 to September 2020
- Bridged communications between a cohort of 53 students, CDM faculty, the Graduate Students’ Society at Simon Fraser University, and the Great Northern Way Trust Board of Directors to represent our cohort’s interests
- Crafted proposals and managed a caucus budget between 5 sub-committees to cover a range of student needs
Key Achievements:
- Administered $740 worth of grocery cards to support our cohort during the COVID-19 pandemic
- Re-instated and supported a Health and Wellness sub-committee that was discontinued in previous years
- Delivered the student representative speech at the 2020 CDM Completion Ceremony
- Facilitated a smooth hand-off to a new cohort of digital media graduate students
Vancouver, BC, Canada
January 2020 to Present
- Facilitated the administration of two courses in the Master of Digital Media program at the CDM: 1) Visual Story and 2) Digital Persuasion and Behaviour Change
- Managed discussion forums and communication channels, tracked attendance and participation, and obtained student feedback on a continued basis to improve course format and delivery
Vancouver, BC, Canada
June 2020 to August 2020
- Facilitated the administration of a Massive Online Open Course (MOOC) titled Human-Centered Design for Work at a Distance: Toolbox Essentials
- Moderated discussions and provided assignment feedback for 560+ enrolled students
- Utilized course analytics to track engagement and performance and to provide targeted course support
Taipei, Taiwan
October 2016 to July 2019
- Planned client meetings, creating detailed agendas and minutes with dedicated follow-up on action items
- Managed high-profile client and government relations, including hosting facility tours, to acquire lucrative business contracts and government grants
- Planned, prepared, and captured leads at 4 international trade shows
Key Achievements:
- Generated USD $80K in sales revenue from new business and established a new customer base in Canada to expand the company’s global sales network
Edmonton, AB, Canada
November 2013 to June 2016
- Engaged visitors of all ages in various hands-on activities, engineering challenges, and science experiments to promote STEM education
Key Achievements:
- Developed a hit live astronomy program for sleepover audiences that was loved by children and widely commended by teachers and girl/boy scout leaders
- Instructed 300+ youth in game development camps over 2 summers and piloted Minecraft Edu as an educational tool to enhance their learning experience
Apps & Tools
Used frequently at a variable skill level
Slack
Trello
Jira
G Suite
Word
Excel
Powerpoint
Drive
WordPress
Figma
Zoom
Unity
GitLab
GitHub
Languages
English
100%
Chinese
80%
French
50%
Skills
Product Management
Written and Verbal Communication
Scrum Methodology
Organization and Prioritization
Analytical Thinking
Creative Problem Solving
Testimonials
What people say about me and my work
"Jaclynn is an exemplary leader. As the Producer/Project Manager for a CDM pitch project team, she was a decisive leader who had the uncanny ability to retain all aspects of a project clearly in her mind. This not only allowed her to make sound decisions but also see flaws in the design that could negatively impact the project in the long run. She was not only a product manager but also a content strategist, contributing creative design ideas in all areas of the project. Her oral and written skills are excellent and I was quite impressed with how she guided the team's live Games for Change (G4C) presentations (and how skilled she was at improvising on the spot!). Jaclynn has proven herself an incredibly disciplined and trustworthy leader, and I know that with her prior experiences and practical training at the CDM, she will be very successful."
Dave Fracchia
Professor and Digital Media Consultant
"I hired Jaclynn as the instructional assistant for my course on digital persuasion and behaviour change at the Centre for Digital Media. Jaclynn was organized, articulate and also anticipated the needs of myself and her classmates. She is tech-savvy and people-savvy in just the right combination to make her an exceptional addition to any team in the digital realm."
Robyn Sussel
Mentor, Educator, Advisor in Marketing, Communications & Digital Media
"Jaclynn was a wonderful project manager on a project I supervised at the Centre for Digital Media. She is very intelligent, hardworking, diligent, and an amazing leader. Her attention to detail and passion for projects is amazing. She was able to take on a very technically challenging project with Lifelike and Believable working on a Magic Leap MR project that was unique and an innovative approach in the theatre and digital market. She would be an asset on any team."
Rachel Ralph, PhD
Faculty / Project Manager